Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share your experience with a sweepstakes casino? We welcome messages from readers and aim to respond promptly to every enquiry.
Reach the Team
The easiest way to get in touch is by email. Send your message to [email protected] and a member of the team will get back to you within 48 hours on business days.
Whether you have a quick question or a detailed point to raise, please include as much context as you can — it helps us give you a useful reply the first time around.
What You Can Write to Us About
We cover a wide range of topics on this site, and our inbox reflects that. Here are the kinds of messages we receive most often:
- Review accuracy — If you believe a detail in one of our sweepstakes casino write-ups is out of date or incorrect, let us know. We carry out regular fact-checks, but the landscape changes quickly and reader tips genuinely help.
- Reader experiences — Have you used one of the platforms we cover? Positive or negative, your first-hand account helps us keep our assessments grounded in real usage rather than promotional copy alone.
- Missing platforms — If there is a sweepstakes casino or social casino you think deserves a closer look, feel free to suggest it. We research all submissions before adding anything to the site.
- General questions — Questions about how sweepstakes coins work, how redemption is processed, or how our editorial ratings are put together are all welcome.
- Responsible play concerns — If you or someone you know needs guidance on managing play habits, our responsible gambling page has practical resources. You can also write to us directly and we will point you in the right direction.
- Editorial or commercial enquiries — For partnership or advertising questions, please mark your subject line accordingly so we can route your message to the right person.
A Note on How We Work
Sweepstakes Casinos is an independent comparison site. Our editorial team researches and reviews platforms based on criteria that matter to US players — game variety, coin structures, redemption conditions, and platform reliability, among others. Commercial relationships with operators do not determine how we rank or assess them, and our ratings reflect our independent review process.
We do not represent any of the sweepstakes casino operators listed on this site, and we cannot resolve account disputes, process redemptions, or access any operator's internal systems on your behalf. For platform-specific issues, you will need to contact the operator directly.
You can read more about who we are and how we approach our reviews on the About Us page.
Feedback on Our Reviews
Our reviews are updated regularly, but the sweepstakes casino space moves fast — welcome offers change, state availability shifts, and platforms add new features. If something in our coverage no longer reflects the current reality, we want to know.
When submitting feedback on a specific review, it helps to include:
- The name of the platform you are writing about
- The specific detail you believe is inaccurate or outdated
- A source or your own experience to support the correction
We treat every correction seriously. Where a reader's submission leads to a material change in our coverage, we update the page and note the revision date.
Response Times
We aim to respond to all emails within 48 hours on weekdays. During busy periods or around public holidays, it may take a little longer. If your query is time-sensitive, please say so in your subject line and we will do our best to prioritise it.
Please note that we do not provide legal or financial advice. If you have questions about the tax treatment of sweepstakes prize redemptions or whether a particular platform is available in your state, we can point you toward general guidance, but you should consult official sources or a qualified professional for anything specific to your situation.
Terms and Privacy
Any information you send us by email is used only to respond to your enquiry and, where relevant, to improve the accuracy of our content. We do not share reader correspondence with third parties. For the full detail on how this site operates, see our Terms and Conditions.
We appreciate every message. If you have taken the time to read our content and want to share a thought — whether it is a correction, a question, or simply a note that something helped you — please do not hesitate to write. The address is [email protected].